Shipping policy

At YOSEI MAISON, every order is carefully processed, packed, and dispatched with attention to detail. Please read our shipping policy carefully before placing an order.

Shipping Availability

We currently ship across India only.

Order Processing Time

All orders are processed within 3–4 business days after confirmation.
During high order volumes, launches, restocks, festivals, or unforeseen situations, processing times may be delayed further.

Orders are not shipped on Sundays or public holidays.

Delivery Timeline

Once dispatched, orders are usually delivered within 3–8 business days depending on the customer’s location and courier operations.

Please note that delivery timelines are estimated and not guaranteed.

Shipping Method

We ship orders through trusted courier partners including iCarry and associated logistics services.

Tracking Information

Once your order has been dispatched, tracking details will be shared directly to your WhatsApp number linked with the order.

Payment Options

We currently offer:

  • Partial COD (₹99 advance mandatory)
  • Fully Prepaid Orders

Order Cancellation

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests will not be accepted.

Incorrect Address or Contact Details

Customers are responsible for entering the correct shipping address and phone number while placing an order.

If an order cannot be delivered due to:

  • Incorrect/incomplete address
  • Incorrect phone number
  • Customer unavailable at delivery

the parcel may be returned back to us by the courier company.

Failed Delivery / Refused Orders

If a customer refuses to accept the order or the parcel gets returned due to failed delivery attempts:

For Partial COD Orders

  • The ₹99 advance payment is non-refundable

For Fully Prepaid Orders

  • The paid amount will be refunded after deducting shipping and return shipping charges

If the customer wants the order to be shipped again, additional shipping charges must be paid before re-dispatch.

Shipping Delays

YOSEI MAISON is not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Natural events
  • Government restrictions
  • High shipment volumes or operational issues beyond our control

Important Notice

By placing an order with YOSEI MAISON, the customer agrees to all policies mentioned above.