Privacy policy

At YOSEI MAISON, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely through payment providers)
  • Order history
  • Device/browser information for website analytics and security

How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Provide customer support
  • Share order updates and tracking details
  • Improve website performance and customer experience
  • Prevent fraudulent or suspicious activities
  • Send important updates related to your orders or our services

Payment Security

We do not directly store your complete payment information.

All payments are securely processed through trusted third-party payment gateways.

WhatsApp Communication

By placing an order with YOSEI MAISON, you agree to receive:

  • Order confirmations
  • Shipping updates
  • Tracking information
  • Customer support communication

through WhatsApp, SMS, email, or phone call if required.

Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Your information may only be shared with trusted services involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and logistics
  • Website operations

strictly for business and operational purposes.

Cookies & Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behavior
  • Enhance user experience

You can disable cookies through your browser settings if preferred.

Data Protection

We take reasonable security measures to protect customer data from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

Customer Responsibility

Customers are responsible for providing accurate and updated information while placing orders.

YOSEI MAISON will not be responsible for issues caused due to incorrect details submitted by the customer.

Policy Updates

YOSEI MAISON reserves the right to modify or update this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon being posted on the website.

Contact Us

For any privacy-related questions or concerns, customers may contact us through our official support channels listed on the website.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.